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Frequently Asked Questions

Everything you need to know about ordering, shipping, returns, and product care.

Orders placed before 2pm EST ship the same business day. Standard shipping takes 3-5 business days. Express shipping (2-day) is available at checkout for $12.99. Free standard shipping on all orders over $50.

Still have questions?

Our team is happy to help. Reach out and we will get back within 24 hours.

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Frequently Asked Questions

How long does shipping take?

Do you ship internationally?

What is your return policy?

How do I start a return?

Can I exchange a product for a different one?

How do I track my order?

My tracking hasn't updated. Is something wrong?

What payment methods do you accept?

When will my card be charged?

How should I care for my bedding and textiles?

Will my linen sheets shrink after washing?

Do you offer bulk or wholesale pricing?

Still have questions?